After the button is pressed
The lead is worth nothing if nobody gets to it for six hours.
Instant notifications, missed-call follow-up, CRM connections and review requests. The work that happens after the form is submitted.
Where the money leaks
A local service business loses more money to slow follow-up than to a bad website. The homeowner who filled in your form at 7pm has called two other companies by 7:20.
This is where Alden Sites came from. Notification routing, workflow design, and connecting the tools you already pay for so a lead cannot sit in an inbox nobody checks.
What gets connected
- 01
Instant lead alerts
Text and email the second a form is submitted, formatted so you can act from a phone without opening anything.
- 02
Missed-call follow-up
A caller who does not get through gets a text back straight away, instead of dialling the next company on the list.
- 03
CRM and scheduling connections
Into whatever you already use — Jobber, Housecall Pro, ServiceTitan, a spreadsheet. We connect what exists rather than selling you a new system.
- 04
Review requests
A request goes out after the job is marked done, at the moment the customer is most likely to write something — which is also what feeds your Google Business Profile.
- 05
Intake and quote routing
Different trades, different urgency, different people. The right lead reaches the right person.
- 06
A written runbook
Every workflow documented in plain language so it is not a black box only we can maintain.
What this is not
- We connect and automate tools you already have. We do not build a CRM from scratch and you should not want one.
- Scoped and quoted separately from the build. It is not part of Managed Website Care.
By consultation
Answering the calls you are currently missing.
Call screening, after-hours intake and message capture. Scoped case by case — this one gets a conversation before it gets a quote.
Every local service business loses jobs to voicemail. The technology to answer, qualify and route those calls is real and it works, but it is also easy to deploy badly in a way that costs you the customer entirely.
So this is offered by consultation rather than as a package. If it fits your business we will tell you how; if it does not, we will tell you that instead.
- 01
After-hours intake
Name, number, address and the nature of the problem captured while you are asleep, in your inbox by morning.
- 02
Call screening
Sales calls filtered out, real customers routed through.
- 03
Overflow answering
For the July afternoon when three people call at once and all three go to voicemail.
- 04
Appointment requests
Captured and passed to whoever books your calendar.
Said plainly
- This is scoped and priced per business. Nothing is promised on a website that has not been deployed for a real client.
- It does not replace a dispatcher and we will not pretend it does.
Already have a decent website? This bolts onto it.
Lead handling is scoped and sold separately from the build, so a business whose site is already sound can fix just the follow-up. It is not part of Managed Website Care.